Shipping policy
ARE DELIVERY TIMES GUARANTEED?
No, our shipping partners are a third party, and once we hand your package off to them, we are unable to control their delivery time. We are also not responsible for lost, stolen, or damaged packages.
HOW MUCH DOES SHIPPING COST?
The shipping fee varies depending on the shipping destination and the number of items you purchase. You can check the estimated shipping fee by adding items to your cart, proceeding to checkout, entering your email address and shipping address. The exact shipping fee will be automatically updated and displayed on the checkout page.
LOST/STOLEN/DELAYED ITEM?
We are not responsible for lost or delayed items due to our third-party shipping carriers. A claim may be made by the buyer through USPS' website but is not the sellers responsibility in any way.
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WHERE DO WE DELIVER?
We ship to most countries, although due to certain regulations, we are not currently shipping to EU countries.
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HOW LONG WILL IT TAKE FOR THE BUYER TO RECEIVE THEIR ORDER?
The actual shipping time and delivery date may vary depending on the local postal service in your area. You can refer to the standard shipping time below:
- On average, orders usually ship after 1-7 business days from the date the production started.
- US orders may arrive approximately 3-10 business days after being shipped.
- International orders may arrive in your country 1-3 weeks after being shipped.
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CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?
We do not accept shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.
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DO YOU OFFER DELIVERY TO PO BOXES OR MILITARY APO/FPO ADDRESSES?
We support shipments to PO Boxes, but we cannot ship to Military APO/FPO addresses.
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WILL I BE CHARGED VAT TAXES?
Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not charge VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.
Depending on the country, the postal package may incur local customs or VAT charges. Please contact your local customs office for more information regarding your country's customs policies.
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners,for the purpose of enabling and operating our text messaging program.
Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.
Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.